I forgot to update on the status of the computer. HP called me (again) near the end of the cruise. Talked with a woman. They are just building me a new computer with the specs of my old one, plus adding in a few extra upgrades because of the delay. She said it would be built by the end of the week and ship out soon after. Of course I have no email or order number to verify this, so I just have to hope for the best I guess. I could have my new laptop back by next week!